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Nedbank is hiring for the position of Service Centre Agent | Apply with Grade 12

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Nedbank is hiring for the position of Service Centre Agent

Nedbank is currently recruiting and welcomes eligible candidates to submit applications for the following employment opportunity: Service Centre Agent

Closing Date: 08 November 2023

Location: Gauteng

Job Responsibilities

  • Adhere to the daily schedule to ensure that targets are met by following the work plan.
  • Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations.
  • Escalate all unresolved queries to management by logging the case on the system.
  • Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required on a month to month basis by offering products to the clients.
  • Prevent losses that may occur in the business by being vigilant and making sure all calls are logged correctly.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
  • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
  • Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
  • Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms.
  • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
  • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
  • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
  • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
  • Understand the nature of the client’s query by reiterating the key points raised by the client.
  • Give continuous feedback to management and the back office and ensure that stakeholders are also updated through communication of information required by the different stakeholders.

Essential Qualifications – NQF Level

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Certificate: Call Centre

How to apply

Click here to apply online for Nedbank is hiring for the position of Service Centre Agent | Apply with Grade 12

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FNB: Graduate Internships 2024

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FNB: Graduate Internships 2024

First National Bank (FNB) invites South African unemployed graduates Internship Programme 2023 / 2024.

Internship Application Closing Date: 22 January 2024

Internship Location: Johannesburg, Gauteng

Role Purpose: To participate in on the job training by attending meetings, shadowing staff members and researching information to be used in reports to gain practical experience in the business

Responsibilities

  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
  • Provision of an efficient execution of role responsibilities through careful and timeous planning, reporting and updating of all related information in the relevant role of learning
  • Participate in the innovation process in the business and contribute toward new innovations against objectives
  • Participation in knowledge sharing and projects to maximise skills required for the role and relevant career exploration by executing all activities required to be efficient and successful
  • Manage graduate development plan by completion of training assignments
  • Manage graduate development plan to increase own competencies and skills by attendance of training
  • Manage own development to increase own competencies
  • Live the values of the business through demonstrating and displaying of the values required in the business

Required Qualifications:

Recent Graduates / Final year University degrees in:

  • Commerce (Accounting, Business Management, Finance, Economics etc),
  • Actuarial Science,
  • Maths,
  • Statistics,
  • Engineering,
  • Marketing,
  • HR,
  • Industrial Psychology,
  • Information Systems,
  • Computer Science,
  • This is not an exhaustive list of degrees

How to Apply

Apply Online for the FNB: Graduate Internship Programme 2024

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Eskom: Graduate In Training Internships 2024

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Eskom: Graduate In Training Internships 2024

Eskom invites South African unemployed graduates to apply for Graduate-In-Training Internship Programme 2024.

Internship Location: Western Cape, South Africa

Internship Closing Date: 12 January 2024

Business Integration & Performance Management (BIPM)

Minimum Requirements
•B Degree in Industrial Engineering/Data Science/ Commerce/Information Technology/Information Management/ Engineering

Skills and Competencies
Good communication skills
• Have the ability to understand technical concept
• Be safety conscious
• Have conscientious and self-discipline approach
• Be responsible and committed
• Have emotional resilience
• Have the ability to perform physical work
• Positive attitude
• Be able to work as part of a team

Property Management

Minimum Requirements
•B Degree in Property Management/Real Estate/Electrical/Mechanical

Skills and Competencies
Good communication skills
• Have the ability to understand technical concept
• Be safety conscious
• Have conscientious and self-discipline approach
• Be responsible and committed
• Have emotional resilience
• Have the ability to perform physical work
• Positive attitude
• Be able to work as part of a team

How to apply

Clcik here to apply for Business Integration & Performance Management (BIPM) Internships

Click here to apply for Property Management Internships

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iStore: Business Graduates Internships 2024

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iStore: Business Graduates Internships 2024

iStore invites unemployed graduates to apply for Business Graduates Internship Programme 2024.

Internship Location: SandtonGauteng, South Africa

Internship Closing Date: Not specified

Join the iStore Graduate Entrepreneurial Program 

Are you a talented, ambitious, and innovative individual with a passion for technology and entrepreneurship? iStore is on the lookout for dynamic individuals like you to become part of our fast-growing company! Whether you have prior work experience or not, we welcome you to embark on an exciting journey with us.

About iStore:

At iStore, we are constantly seeking “What’s Next” – the next big idea, the next challenge, and the next opportunity to disrupt the norm. We are committed to making not only iStore but also the world a better place through innovation. As part of our Graduate Programme, you will have the chance to work on cutting-edge projects and contribute to shaping the future.

Why Choose iStore:

  • Leadership and Mentorship: Join our diverse teams and benefit from the guidance of experienced leaders who will help you navigate the multifaceted challenges and opportunities unique to iStore and other tech brands.
  • Hands-On Learning: No prior experience in our respective sectors is required. We believe in learning by doing, and you will receive on-the-job training to equip you with the skills needed to excel.

About Us:

Working at iStore’s head office (Core Group) is more than just a job; it’s a chance to build a career where your aspirations matter. Your voice will be heard, your ideas celebrated, and your potential nurtured. By joining us, you become an integral part of our progressive organization, shaping the future of some of the world’s most iconic brands.

Why Join Us:

  • Endless Possibilities: Experience the vast possibilities that only one of the best consumer electronics leaders can offer. Every project, brand, and initiative you work on will have a positive impact.

About You:

  • Educational Qualifications: A tertiary or postgraduate qualification would be advantageous.
  • South African Citizen: We welcome applications from South African citizens.
  • 1-2 Years of Experience: While experience is beneficial, it is not a requirement. We value your potential and your willingness to learn and grow with us.

If you’re ready to unleash your entrepreneurial spirit, drive innovation, and shape the future of technology, we encourage you to apply for the iStore Graduate Entrepreneurial Program today!

How to apply

Click here to apply online

iStore invites unemployed graduates to apply for Business Graduates Internship Programme 2024.

Internship Location: SandtonGauteng, South Africa

Internship Closing Date: Not specified

Join the iStore Graduate Entrepreneurial Program 

Are you a talented, ambitious, and innovative individual with a passion for technology and entrepreneurship? iStore is on the lookout for dynamic individuals like you to become part of our fast-growing company! Whether you have prior work experience or not, we welcome you to embark on an exciting journey with us.

About iStore:

At iStore, we are constantly seeking “What’s Next” – the next big idea, the next challenge, and the next opportunity to disrupt the norm. We are committed to making not only iStore but also the world a better place through innovation. As part of our Graduate Programme, you will have the chance to work on cutting-edge projects and contribute to shaping the future.

Why Choose iStore:

  • Leadership and Mentorship: Join our diverse teams and benefit from the guidance of experienced leaders who will help you navigate the multifaceted challenges and opportunities unique to iStore and other tech brands.
  • Hands-On Learning: No prior experience in our respective sectors is required. We believe in learning by doing, and you will receive on-the-job training to equip you with the skills needed to excel.

About Us:

Working at iStore’s head office (Core Group) is more than just a job; it’s a chance to build a career where your aspirations matter. Your voice will be heard, your ideas celebrated, and your potential nurtured. By joining us, you become an integral part of our progressive organization, shaping the future of some of the world’s most iconic brands.

Why Join Us:

  • Endless Possibilities: Experience the vast possibilities that only one of the best consumer electronics leaders can offer. Every project, brand, and initiative you work on will have a positive impact.

About You:

  • Educational Qualifications: A tertiary or postgraduate qualification would be advantageous.
  • South African Citizen: We welcome applications from South African citizens.
  • 1-2 Years of Experience: While experience is beneficial, it is not a requirement. We value your potential and your willingness to learn and grow with us.

If you’re ready to unleash your entrepreneurial spirit, drive innovation, and shape the future of technology, we encourage you to apply for the iStore Graduate Entrepreneurial Program today!

How to apply

Click here to apply online

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